Medicalldesk.com Legal Pages

1. Privacy Policy

Effective Date: September 7, 2025

Medicalldesk.com ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

Information We Collect

  • Name, email address, phone number, and business information (if submitted through our forms).
  • We do not collect Protected Health Information (PHI).

How We Use Your Information

  • To respond to inquiries and service requests.
  • To communicate about our services.
  • To improve our website and customer experience.

Data Storage & Security

We store data securely using third-party providers such as Google Cloud. Access is restricted and controlled.

Sharing of Information

We do not sell or share your information with third parties, except as required by law or for essential service operations.

Your Rights

You may request access, correction, or deletion of your information by contacting us at: aimedicalldesk@gmail.com

Governing Law

This Privacy Policy is governed by the laws of the State of New York, USA.

2. Terms & Conditions

Effective Date: September 7, 2025

By using Medicalldesk.com, you agree to the following Terms & Conditions:

Website Use

  • You may use our site only for lawful purposes and in accordance with these Terms.
  • You agree not to misuse, disrupt, or attempt to gain unauthorized access.

Intellectual Property

All content, branding, logos, and materials on this site are the property of Medicalldesk.com. Unauthorized use is prohibited.

Disclaimer of Liability

We are not responsible for any damages resulting from your use of our website or services. Our AI receptionist is designed for business use only and is not a substitute for human judgment in emergencies.

Governing Law

These Terms are governed by the laws of the State of New York, USA.

3. HIPAA Disclaimer

Important Notice:

Do not submit any personal health information (PHI) through this website. Medicalldesk.com is not intended to collect, transmit, or store PHI. Any health-related details sent through our forms will be deleted immediately.

4. Cookie Notice

Medicalldesk.com uses cookies and similar technologies for analytics and to improve user experience.

By using this site, you consent to our use of cookies in accordance with this Cookie Notice and our Privacy Policy.

You can disable cookies in your browser settings, but some features of the site may not function properly.

Contact Information

For questions about these policies, please contact us at aimedicalldesk@gmail.com.